System Maintenance Service
Experienced, technical staff provide preventive and corrective maintenance.
- Ensured availability and functionality of system
- Investment protection
- Minimized emergency calls and disturbance
Preventive Maintenance
Reliable system operation is critical. This service ensures both operation and compliance with codes and regulations.
- Ensures system performs predetermined and/or condition-based maintenance
- Preserves integrity of equipment
- Prevents premature failure, so extending system life span
- Ensures codes and compliance requirements are met.
- Specific services: Inspection, Fine-tuning, Data Protection, Functionality Test, Room Integrity Test*, Pressurized Cylinder Re-approval*, Detector Revision*
* Fire Safety services
Corrective Maintenance
Conducted when a system component is faulty or suspected of being in need of repair or replacement:
- On-call service option
- Corrects faults and restores system operation
Includes:
- Necessary labor to repair/replace component(s)
- Supply of spare parts
- Recovery of lost data
Service Levels
Service Levels are not services themselves, but define the expectations regarding how the services are delivered.
- Guaranteed Response Time
- 24/7 availability
- Extended Hours
- Agreed and measured level of service quality
Last updated by admin on 4/14/2010 8:52:26 AM