Knowledge Services
Detailed system documentation and training are included in this service category.
- Customized training and consulting as needed
- Regulatory advice
Training
Staff may not have all the necessary skills to operate the system, or may be unaware of new features.
- On-site assistance and training for system operators
- Improved skills lead to optimized use of technology and system
- Indirectly maximizes return on system investment
Professional Services
This service ensures that all the latest information about the system or the legal requirements are available.
- Assesses and advises on optimizing system operation
- Regulatory advice to ensure legal compliance worldwide
- Offers advice to support decision making of future investments
Customer Service Portal
Easy method to manage service provider relationships with vBuildings.
- Web-based service management tool
- Service-related information maintained in a highly secure environment
- Enables complete management of all service calls, service activity history, service agreements and documentation
- Facilitates easier data collection for custom service reports
Documentation Management
Building system-related data managed properly and safeguarded centrally.
- Documents are stored and safeguarded on secure servers
- On qualified request, documents immediately available
- Specified documentation can also be updated to meet regulations
Last updated by admin on 4/14/2010 8:53:10 AM